Shipping policy

📦 Shipping Policy

Thank you for shopping with Laurel Skincare! We’re committed to delivering your order as quickly and smoothly as possible.

📍 Processing Time

Orders are processed within 1–2 business days after purchase. You’ll receive a confirmation email once your order has been shipped.

🚚 Shipping Time & Delivery

Standard shipping takes approximately 5–12 business days, depending on your location. Most customers receive their orders in around 7 days.

Please note: Shipping times may vary slightly due to customs clearance, holidays, or high order volume.

📦 Multiple Items in One Order

If you ordered multiple products, they may arrive in separate packages. This is because we work with several fulfillment partners and warehouses to ensure the best product quality and availability. Don’t worry — you’ll receive tracking info for each shipment, and all parts of your order will arrive shortly.

🌍 Where We Ship From

To provide the best quality and pricing, some products are shipped directly from our international partner warehouses, including locations in Asia.

🔍 Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email. You can track your order status at any time using the link provided.

❗ Delays & Issues

If your order hasn’t arrived within 20 business days, please contact us at hello@laurelskincare.com — we’ll make sure to look into it and assist you right away.

📬 Incorrect Address

Please double-check your shipping information before completing checkout. We cannot be held responsible for lost packages due to incorrect or incomplete addresses.